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Lambda function - unknown error

0

When creating a lambda function with a runtime environment such as Node.js 20.x or with Python 3.12, I am unable to do so. I get an error message stating "Unknown Error." I have been facing this error since August 26th.

Please guide me as to how to fix this issue.Enter image description here

질문됨 2년 전432회 조회
4개 답변
3

Hello.

Does the same problem occur if you use a different browser or access it from a different PC?
Also, just to be sure, does the IAM user you are using have an IAM policy attached to operate Lambda?
If there is no problem with the IAM policy, please try operating as the root user.
https://docs.aws.amazon.com/signin/latest/userguide/introduction-to-root-user-sign-in-tutorial.html

If the above does not resolve the issue, there may be a problem with your AWS account, so I recommend that you open a case with AWS Support under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

전문가
답변함 2년 전
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검토됨 2년 전
1

It sounds like you've already taken several good troubleshooting steps. Since you’ve tried different browsers, PCs, and even the root user without success, and have already created a support ticket, you’ve covered most of the bases. The next step is to wait for AWS Support to respond to your ticket for a resolution.

전문가
답변함 2년 전
0

Yes, I have tried using a different browser but still face the same issue.

I have also tried using a different PC and am facing the same issue.

I have signed in using the root user.

As you suggested, I have created a support ticket to address this issue. Thanks.

답변함 2년 전
0

If your account has been marked as 'compromised' by AWS security, you will suddenly lose access to Lambda, even if using the root account, and get this error. You must resolve the account compromised issue before your access to Lambda will be reinstated. We are trying to have this error message improved.

Note: you should already have an outbound support case open in relation to the account compromise if this happens to you, which will contain instructions for how to have the account (and Lambda access) reinstated. If not, please raise a non-technical case following this URL https://support.console.aws.amazon.com/support/home?region=us-east-1#/case/create?issueType=customer-service&serviceCode=account-management&categoryCode=account-verification which will be passed to the security team to process.

There is no point in raising a technical support case - only the security team can remove the 'compromised' attribute from your account.

AWS
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답변함 3달 전

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