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Hi Chamal! It's aws support team, they may respond in a week. If don't, you may contact them by your side.
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To initiate a request, please raise a ticket with AWS Support and select the chat option to connect with the AWS team. An engineer will be automatically assigned to your ticket to assist you within 24 hours. We strive to respond to the ticket within 12 hours. If there is no response within this timeframe, or else the ticket will be closed automatically .
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