LoRa device join/accept not uploading data

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Devices (same firmware, hardware, etc) split between 2 lora servers depending on our customer. LORIOT or AWS. Issue does not exist on LORIOT. Issue is not restricted to a small set of devices, it is random. In a set of 50 devices the proportion again is random but can be up to about 20% of the devices. Description of issue: A device sends a join_ request. The server replies with join accept. The device receives the join_accept. The device then starts sending uplink_data. As far as the device is concerned it has joined and keeps sending uplink_data. The AWS LoRa server does not receive or show any of the uplink_data. If the device is restarted, i.e. a new join_request / join_accept then it can work normally.

Is this an encryption issue that occurs after the join_accept? Any other ideas?

Bacchus
질문됨 일 년 전383회 조회
2개 답변
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We have tried a variety of profiles all with no success all based around EU868, specifying lora protocol 1.0.2 or 1.0.3, rxfreq2 8695250, rxfreq2, RegParamsRevision RP002-1.0.1, RegParamsRevision Regional Parameters v1.0.3rA

no filters on gateway.

We have set up a log in cloudwatch and have also used the network analyser. with the network analyser we get a join_request and join_accept, but then no data_uplink messages even thought the device is sending them. Other identical devices are sending through the same gateway. If you restart the device it then join and data will come through OK. It is random when this happens.

When gateway joins lns we get a CUPS request and gateway certificate exchanged.

Bacchus
답변함 일 년 전
  • I think you need to look into the logs that I mentioned. For example, when the device sends the missing uplink, does the gateway receive it? My guess is no, which is why I asked you to check what frequencies the device is sending on and what frequencies the gateway is listening on.

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Hi Bacchus. I don't know what's wrong, but it sounds like the device is maybe not transmitting on the right frequencies. Can you please elaborate on:

  • what RF region you're using?
  • what sub-bands or filters, if any, you defined in the gateway configuration in IoT Core?

Are you able to get:

profile pictureAWS
전문가
Greg_B
답변함 일 년 전

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