Please Help! My Lightsail Instance's website not responding despite Lightsail console says it is running

0

Dear Lightsail Experts,

I installed Moodle 4.2.0 on a Lightsail Instance (LAMP PHP 8.0). During the configuration, I went to change a few server files' variables and then I shutdon the instance and then restart again. However, I got the below error,

This site can’t be reached 3.96.197.178 took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT

This is strange because I had 3.96.197.178 running but after the server restart, on my Lightsail console it is changed to 99.79.36.92 and I have no idea what happened. When I input 99.79.36.92 it automatically changes to 3.96.197.178 which adds more mystery.

Enter image description here

Enter image description here

Please help!

질문됨 10달 전421회 조회
1개 답변
0
수락된 답변

For the IP addresses changing issue, you’ll need to assign the Light Sail a static IP, I’ve included two separate links detailing this. https://lightsail.aws.amazon.com/ls/docs/en_us/articles/lightsail-create-static-ip https://docs.aws.amazon.com/lightsail/2016-11-28/api-reference/API_AttachStaticIp.html Other options include updating DNS records to insurance your domain name is associated with the instance and has the correct A record. Be sure to clear the DNS cache after updating this record for whatever machine is attempting to reach the lightsail site. Also, ensure that lightsail does not have any firewalls on the necessary ports blocking the traffic. As for Moddle specifically, I do not have the expertise to know how any of these factors I listed above may be impacted. After ensuring all of the steps listed above, attempt a restart, and if the issue continues, reach out to Moodle at https://moodledev.io/general/channels.
Hope this helps

AWS
답변함 10달 전
profile picture
전문가
검토됨 22일 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인