Password Expired

Question

Greetings,  
  
I am new to AWS EC2 and the forum. I recently created an instance and logged in but its been a few weeks and was unable to log back in. I was unable do to a dialog box that popped up saying that the password expired.  I tried creating a new instance. No luck. I tried to run the **AWSSupport-ResetAccess** and it seemed to have executed successfully but I went back to my instance and I get the same error. It is impossible and so it seems I will not be able to use my free trial.  Thanks in advance.

Answer

I resolved my issue in the short term. I will update if I can find out what settings to modify on BitDefender.  
  
1. Turned off Bit defender.  This stopped the "password expired" dialog. But a new issue arose...  
  
"Login attempt failed".  I wasn't sure why this was happening because I know the credentials were right.  
  
2. I had to explicitly type "domain\user" in the user dialog after selecting "More Options"  despite the exact same user\domain being listed as the default.

Answer

I resolved my issue in the short term. I will update if I can find out what settings to modify on BitDefender.  
  
1. Turned off Bit defender.  This stopped the "password expired" dialog. But a new issue arose...  
  
"Login attempt failed".  I wasn't sure why this was happening because I know the credentials were right.  
  
2. I had to explicitly type "domain\user" in the user dialog after selecting "More Options"  despite the exact same user\domain being listed as the default.

Answer

I resolved my issue in the short term. I will update if I can find out what settings to modify on BitDefender.  
  
1. Turned off Bit defender.  This stopped the "password expired" dialog. But a new issue arose...  
  
"Login attempt failed".  I wasn't sure why this was happening because I know the credentials were right.  
  
2. I had to explicitly type "domain\user" in the user dialog after selecting "More Options"  despite the exact same user\domain being listed as the default.

Answer

I resolved my issue in the short term. I will update if I can find out what settings to modify on BitDefender.  
  
1. Turned off Bit defender.  This stopped the "password expired" dialog. But a new issue arose...  
  
"Login attempt failed".  I wasn't sure why this was happening because I know the credentials were right.  
  
2. I had to explicitly type "domain\user" in the user dialog after selecting "More Options"  despite the exact same user\domain being listed as the default.

Password Expired

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