Phone number for MFA inactive

Question

I want to change my MFA phone number because the current one is inactive.
How do I change it since I can't log into my account?

Answer

Hello.

Please try to see if you can sign in by following the steps in the following document to recover your MFA device.  
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html#root-mfa-lost-or-broken

If recovery seems difficult, we recommend contacting AWS from the URL below.  
https://support.aws.amazon.com/#/contacts/aws-mfa-support

Phone number for MFA inactive

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