Is lightsail a total joke or what am I missing?

Question

We've tried 3 different instances of Lightsail for our website and it crashes all the time. We were on a shared hosting environment for years and no issues. I thought this would be an "upgrade" but alas... every couple of hours our website is not available. Why? the latest.. "couldn't connect to the database". This is a simple wordpress site. Nothing major at all.  Barely ANY traffic.

It's literally been less than a week and we've been down more than up.

What am I missing?

We have :
2 GB RAM, 1 vCPU, 60 GB SSD

Tell me you have a website working without issues please. We pay a lot for advertising and this has been a joke and total waste.

PS. Before you tell us to upgrade to EC2 think about it. 
PPS. It never crashed before on a "very" shared web hosting environment. I think it's infrastructure.

Answer

Hello,

If there was something wrong with the infrastructure than there will be an alert in your personal health dashboard along with an email to the user on the account.

I suggest you check out your metrics in CloudWatch (CPUUtilization/NetIn/Out) as an EC2-Instance/Lightsail with the specs you are using is unlikely going to cut it for a website with even a decent amount traffic.

Answer

Database connection errors in WordPress can be due to reasons like corrupted database or plugins. Checkout this post on debugging issues with WordPress database: https://repost.aws/knowledge-center/lightsail-wordpress-fix-database-errors . I would also recommend reviewing the installed plugins. Check if disabling all plugins solves the issue. Then enable them one by one to see if a particular plugin is causing the issue.

Is lightsail a total joke or what am I missing?

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