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When was the AWS account created? I provided guidance here: https://repost.aws/questions/QU3VyKgFNJRoiwleuYxaBHNA/cannot-have-more-than-0-builds-in-queue-for-the-account
Hopefully this helps?
My account was over 2 years old, which is why this was so strange. I ended up contacting support and requesting an increase and that seemed to have resolved the issue.
I understand the usage limits, but I don't have any builds running so I don't understand why that limit is being hit at all.