Problemas de Login no console ( MFA ATIVO) mesmo com todos dados corretos

I understand you're having trouble logging into your AWS account with MFA enabled, even though you have the correct credentials, and you can't open a support case because you need to be logged in first. This can be frustrating, but there are several steps you can try to resolve this issue:

1. Try the "Sign in using alternative factors of authentication" option if it's available. This may allow you to verify your identity using other methods, such as email verification or phone call.

2. Clear your browser cache and cookies, or try using a different browser or incognito/private browsing mode.

3. Check that your device's date and time settings are correct, as authentication can be sensitive to time discrepancies.

4. Verify you're using the correct URL for AWS Console login (https://console.aws.amazon.com/).

5. If you're unable to access your account through the alternative authentication methods, you can contact AWS Support directly without logging in by visiting the AWS Support page. There's a specific contact form for MFA-related issues.

6. When contacting AWS Support, be prepared to verify your identity. They may ask for information such as the email address associated with the account, the account ID, and potentially other details to confirm you're the rightful account owner.

For future reference, consider registering multiple MFA devices or setting up emergency access keys to prevent lockouts in similar situations.
Sources
I am unable to log in to my account. | AWS re:Post
something is very wrong I can post questions here but I can't sign into the AWS management console | AWS re:Post

Olá.

Você tentou acessar usando um fator de autenticação alternativo seguindo as etapas do documento abaixo?
Se você tentar e não funcionar, será necessário entrar em contato com a AWS.
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html?icmpid=docs_iam_console#root-mfa-lost-or-broken

You might see alternative text, such as Sign in using MFA, Troubleshoot your authentication device, or Troubleshoot MFA, but the functionality is the same. If you can't use alternative authentication factors to verify your account email address and primary contact phone number, contact AWS Support to deactivate your MFA device.

Eu recomendo que você entre em contato com a AWS por meio da seguinte URL:
https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs
https://support.aws.amazon.com/#/contacts/one-support?formId=mfa