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So the A records look correct, the only CNAME they want me to list is, www
CNAME
ext-cust.squarespace.com
You are stating this will not work? Should I delete it and have no CNAME records and only the text. this is the record,
www.website.com CNAME Simple - No ext-cust.squarespace.com 300
I only have a few screenshots I can share, but I might be able to help with some info.
In Route 53, if you have multiple items with the same record name and type, they will be shown together. That is not a problem. You can often enter them as separate records or with multiple in the textbox. I have screenshots of creating records below:
It looks like Squarespace tries to verify things with CNAME entries first and then fallsback to TXT records. I don't have a Squarespace account so I don't know the details about what things look like but here are a few tips:
- If they provide you a full domain for the record name, for example
_d3ef431f81d2.YOURDOMAIN.com
, only enter the part before your domain name in the record name box in Route53. - If you are trying to setup a CNAME record on the root of your domain, for example a CNAME record on
YOURDOMAIN.COM
toext-cust.squarespace.com
, it will not work. AWS does not support this - You probably need to keep the Routing Policy set to simple for anything relating to validating your Squarespace account
You can find more information about DNS record types AWS supports on their documentation page
---- EDIT
@rePost-User-1232330
Yes, if they are telling you to add a CNAME record to ext-cust.squarespace.com on www then you will add www
as the record name, CNAME
as the record type, put ext-cust.squarespace.com
as the value, and leave all other default settings.
Thanks for your help. It appears I have everything correct and it's still not working. Last option is to transfer domain or don't use squarespace.
Hello, I am facing the same problem. everything I entered in AWS records is correct Removed @ in A record also removed but on refreshing records in in squarespace somain setting everything shows in current data is red and some have error messages Record not found. If anyone knows About this please help. Any help will be highly appreciated.
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I updated my answer with a response to this