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Can someone help me how to access to my wordpress again?

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Hello, yesterday I was installing a theme downloaded from Themeforest for my website, I use wordpress. When installing and activating the theme plugins, wordpress notifies me with a white screen "There has been a critical error on this website" and I wanted to uninstall or cancel the process but it wouldn't allow me. I want to access my wordpress, but I don't know how to enter. Can someone help me how to access to my wordpress again? I have no knowledge of programming. This is the link of my website: https://discoveringelsalvador.com/

  • iwasa ESPECIALISTA
    há 2 anos

    Hi. Do you use AWS to host WordPress? What service do you use?

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ComputaçãoGestão e governança
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Provisionamento de sitesHospedagem de sitesInterface da linha de comando da AWS
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rePost-User-7452952
feita há 2 anos450 visualizações
2 Respostas
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OK. You can SSH into your Lightsail instance and follow these steps to reset your WordPress admin password.

https://aws.amazon.com/premiumsupport/knowledge-center/lightsail-reset-wordpress-password/?nc1=h_ls

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ESPECIALISTA
iwasa
respondido há 2 anos
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ENGENHEIRO DE SUPORTE
Monica_Lluis
avaliado há 2 anos
  • rePost-User-7452952
    há 2 anos

    Hey, I have a question. I tried to reset my wordpress admin password. I followed the steps, however, when im in SSH and im about to write down or paste my password when ssh ask me "enter password" ssh doesnt allow me to write or paste my password. Do you know if i need to wait until SSH allow me to write down my password?

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Yes, i use AWS to host Wordpress, and i use lightsail (service).

rePost-User-7452952
respondido há 2 anos

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