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I opened 3 tickets with AWS, no response yet. I can’t understand why nobody responds…
I had an exam two weeks ago on AWS AI Practitioner. I passed. I can see it in the account, but I don’t see my bad...
I am testing Amazon Nova Sonic in us-east-1 using the Bedrock Runtime InvokeModelWithBidirectionalStream API.
AWS allows me to create an application inference profile sourced from both amazon.nova-son...
An automated approval may look successful when Production Access is granted quickly, but the real result becomes visible later. Complaint rates, bounce rates, suspensions, support cases, and sending b...
Hi everyone,
A few days ago I got an email from AWS saying my account was put on hold because they couldn't verify some account/payment information. They asked me to submit documents or the account c...
I have raised 2 different tickets (related to my account) which have remained unassigned for the last 2 days and 3 days, each, respectively. When can I expect an agent to be assigned?
The AI chat age...
I am a student who attempted to redeem a Builder Center student voucher for Skill Builder subscription on August 28, 2026. During checkout, the portal prompted me that I needed to change my plan statu...
Two content-block shapes are rejected by the Converse API for the GPT-5.6 family even though the underlying models accept them through the Responses API. Both look like gaps in the Converse-to-OpenAI ...
Multi-year-old account. ec2:RunInstances returns: "Blocked - This account is currently blocked and not recognized as a valid account."
Reproduced with root credentials in two regions (us-east-1 and u...
I am trying to activate a custom domain on AWS Amplify Hosting.
The Amplify-generated CNAME has been added to my DNS provider, and a public DNS lookup confirms that the hostname resolves to the exact...
Hello! I've been waiting for 6 days now for a reply to my billing-related ticket (case ****************). Is that normal or are the queues unusually long now?
*Edit: Removed case ID — Aimee K.
In AWS End User Messaging SMS, us-west-2, a Complete US 10DLC brand has no associated campaign or number. The legal company and tax ID are unchanged, but the product-brand name, website and support em...
Hello,
In Route53 I have a domain with `Failover` routing policy. For `Secondary ` route I have a CloudFront distribution. I'm trying to create another CloudFront distribution for `Primary` route, t...