Amazon Neptune charge from free tier instead from credit?

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Hello fellas, My company has a credit that is used for EC2, RDS, ... when I create new ec2 instance or new rds instance they are getting charged from the credit, but for aws neptune service is get started to charge from free tier. We recently received an email that was for "AWS Free Tier usage limit alerting via AWS Budgets" and I checked that is for AWS neptune from Billing > Free tier.

**In the "list of services" that is applicable for the credit I found that Amazon Neptune is available. **

Why AWS charge for Neptune from free tier instead from credit?

  • Hello - I see you got some answers below that did not quite address your question. If you still have concerns, are you able to open a support case? That way the AWS support team will be able to look at your account and discuss any remaining concerns regarding the application of credits.

Ivaylo
asked 8 months ago320 views
2 Answers
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Hi,

The AWS Free Tier provides you with the ability to explore and try out AWS services free of charge up to specified limits for each service. The Free Tier is comprised of three different types of offerings, a 12-month Free Tier, an Always Free offer, and short term trials. See https://aws.amazon.com/free/

Amazon Neptune currently offers a free tier for 30 days which includes 750 hours of Neptune t3.medium instance usage, 10 million I/O requests, 1 GB of storage and 1 GB of backup

That charge from the free tier basically means that the usage of these resources is currently free for you. Hence, your credit card is not charged.

profile pictureAWS
EXPERT
answered 8 months ago
  • Our credit is a Promotional Credit. Not a credit card. And charging for other services like ec2, rds are covered by the same promotional credit. But charging for aws neptune (db.t3.medium instance) is not covered by the promotional credit but by free tier. If I change the instance type it would made a change over the charging? I see that the "Complete list of services" applicable to the promo credit include AWS Neptune. The end goal is AWS to charge only from services that are applicable to the credit and not from free tier.

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The free tier provides access to AWS services for a period of time. Within that free tier you will get various limits associated with each service. For example, with Neptune you get a 30 day free trial with 750 hours of Neptune t3.medium instance usage, 10 million I/O requests, 1 GB of storage and 1 GB of backup. For EC2 you get 12 months free tier which includes, 750 hours per month of t4g.small instance dependent on region 750 hours per month of Linux, RHEL, or SLES t2.micro or t3.micro instance dependent on region 750 hours per month of Windows t2.micro or t3.micro instance dependent on region If your credit is being charged for new instances I would check they conform to the instance types included within the free tier, or that you are not going beyond the limits of the free tier and then being charged Here's an FAQ on the free tier, https://aws.amazon.com/free/free-tier-faqs/ And you can check this page out for specific services, https://aws.amazon.com/free/free-tier/?p=ft&z=subnav&loc=2&refid=ha_awssm-evergreen-free_tier

AWS
Glynh
answered 8 months ago
  • Our credit is a Promotional Credit. Not a credit card. And charging for other services like ec2, rds are covered by the same promotional credit. But charging for aws neptune (db.t3.medium instance) is not covered by the promotional credit but by free tier. If I change the instance type it would made a change over the charging? I see that the "Complete list of services" applicable to the promo credit include AWS Neptune. The end goal is AWS to charge only from services that are applicable to the credit and not from free tier.

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