By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

Billing question

0

I recently created a zero-spend budget and don't have any services outside of the free tier services. I'm being charged for a KMS key that I don't have or ever created. How do I dispute this?

  • John Rotenstein
    4 months ago

    Are you referring to the $1/month charge for a KMS Key? Can you show us the exact wording on the Bill? Also, please let us know where/how have you searched to confirm that you don't have the key.

Topics
Security, Identity, & ComplianceCloud Financial Management
Tags
AWS Key Management ServiceAWS Billing
Language
English
healthe1101
asked 4 months ago191 views
1 Answer
1
Accepted Answer

Hello.

If you have a billing dispute, please contact AWS Support by opening a case under "Account and billing".
https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/checklistforunwantedcharges.html

For questions about your AWS bills or to appeal your charges, contact AWS Support to address your inquiries immediately. To get help, see Getting help with AWS Billing. To understand your bills page contents, see Using the Bills page to understand your monthly charges and invoice.

I don't have or ever created. How do I dispute this?

As a precaution, we recommend checking the KMS keys in all regions to see if there are any keys other than those managed by AWS.

profile picture
EXPERT
Riku_Kobayashi
answered 4 months ago
profile picture
EXPERT
Gary Mclean
reviewed 2 months ago
profile pictureAWS
EXPERT
Didier_Durand
reviewed 4 months ago
  • healthe1101
    4 months ago

    Thanks for your answer. I had created it in a different region. AWS is tricky to learn but I'm learning. Thanks!

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content