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Are you trying to use an Ubuntu WorkSpace? That is the error you will get if you try to use the client on Mac today.
You can use web access as a workaround for now. You have to enable it.
The Mac client update is coming soon. https://aws.amazon.com/blogs/aws/amazon-workspaces-introduces-ubuntu-desktops/
answered 2 years ago
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How do you enable web access?
The information I found at this page is out of date and or inaccurate.
https://docs.aws.amazon.com/workspaces/latest/adminguide/web-access.html