EC2 "Instance reachability check failed" network adapter disabled

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Hello,

My employee has accidentally went into the settings of windows and turned off the network adapter. Now we can connect to the server and receive "Instance reachability check failed" error in the status. Which makes sense. How can we solve this situation and re-enable the network adapter?

Thank you, Or M CTO

SNR
asked 24 days ago257 views
2 Answers
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Hello.

You may find the troubleshooting information in the following documents helpful.
I think you will be able to connect by creating a new ENI and replacing it.
https://repost.aws/knowledge-center/restore-network-connectivity-windows

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EXPERT
answered 24 days ago
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EXPERT
reviewed 20 days ago
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The below blog can address your issue https://aws.amazon.com/blogs/compute/using-the-ec2-serial-console-to-access-the-microsoft-server-boot-manager-to-fix-and-debug-boot-failures/#:~:text=EC2%20Serial%20Console%20provides%20a,key%20locally%20on%20your%20client.

You cna access the instance using EC2 Serial Console. EC2 Serial Console provides a Secure Shell (SSH) to securely access SAC via your Windows EC2 instance’s virtual serial port. Connection to the virtual serial port does not require instance network connectivity. Therefore, you can use EC2 Serial Console to fix the networking misconfiguration.

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answered 23 days ago

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