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Account Usage Bill

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Hello, I have been using my AWS account and for some practice, the instances that I created were kept running. When I checked it's been charged as I believe my free tier credit points have expired. I have turned those services off now.

Can the bill amount be exempted, please? It was entirely for personal and learning purposes. Can anyone please help me?

Topics
Cloud Financial ManagementAWS Free Tier
Tags
AWS BillingAWS Free Tier
Language
English
Tpaul
asked 8 months ago225 views
1 Answer
2
Accepted Answer

Hello.
Since re:Post is a forum site, we cannot exempt your AWS account from billing.
So, please contact AWS Support by opening a case with "Account and billing".
When making inquiries, please explain in detail the current problem and that all services have been stopped and see if a waiver is possible.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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EXPERT
Riku_Kobayashi
answered 8 months ago
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EXPERT
Gary Mclean
reviewed 8 months ago
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Didier_Durand
reviewed 8 months ago

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