All of a sudden my LightSail Instance/Website is not working

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Hi, My LightSail instance is not getting connected. I cannot RDP to the server, it say's instance is taking time to connect. The website is not working either. It was working fine previous day. What should be the problem?

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As you can see here, the instance status check failures is 1.

Thanks

asked a year ago339 views
1 Answer
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I have one suggestion based on the information provided:

Under the "Metrics" tab on your instance management page, there is a graph showing the average CPU usage of your instance. Notice that there is a sustainable zone and a burstable zone. If your instance CPU usage is consistently in the burstable zone (or if a given burst is too high), you may experience issues with instance availability. Depending on your use-case, it may be worthwhile to upgrade to a more powerful instance type in order to increase availability by remaining in the sustainable zone.

AWS
jscta
answered a year ago
  • Thank you for the suggestion,

    When checked "Matrics", CPU Burst capacity percentage is 100 even though the server was not in used for the past few days.

    I created a new instance (upgraded) using a snapshot of the current instance. Even the new instance not working.

    Any idea why?

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