AWS payment issue

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AWS is telling me to pay this amount, but i’ve not used a single paid service and have not been using aws for past several months . Kindly help Enter image description here

Akshat
asked a month ago135 views
2 Answers
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Hello.

I recommend that you sign in to the management console and check your invoice.
https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/getting-viewing-bill.html

If you do not remember the AWS service for which you are being billed, there is a possibility that your AWS account has been accessed illegally, so I recommend that you change the password of the root user of your AWS account and suspend the IAM user.
https://docs.aws.amazon.com/IAM/latest/UserGuide/root-user-password.html
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_users_manage.html#id_users_deactivating

If you have billing issues, you can also contact AWS Support by opening a case under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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EXPERT
answered a month ago
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EXPERT
reviewed a month ago
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It's possible you still have a service running and your free-tier has expired, or you had some IPv4 addresses active that are now being charged.

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EXPERT
David
answered a month ago
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EXPERT
reviewed a month ago

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