Phone number for MFA inactive

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I want to change my MFA phone number because the current one is inactive. How do I change it since I can't log into my account?

pietro
asked 3 months ago121 views
1 Answer
1

Hello.

Please try to see if you can sign in by following the steps in the following document to recover your MFA device.
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html#root-mfa-lost-or-broken

If recovery seems difficult, we recommend contacting AWS from the URL below.
https://support.aws.amazon.com/#/contacts/aws-mfa-support

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EXPERT
answered 3 months ago

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