Phone number for MFA inactive

0

I want to change my MFA phone number because the current one is inactive. How do I change it since I can't log into my account?

Topics

Security, Identity, & Compliance

Tags

Device Security

Language

English

asked 4 months ago131 views

1 Answer

Newest
Most votes
Most comments

1

Hello.

Please try to see if you can sign in by following the steps in the following document to recover your MFA device.
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html#root-mfa-lost-or-broken

If recovery seems difficult, we recommend contacting AWS from the URL below.
https://support.aws.amazon.com/#/contacts/aws-mfa-support

EXPERT

answered 4 months ago

Relevant content

How to change the "One Time Password" phone number used when I log in
doug2022
asked 2 years ago
Mfa cannot pass because lost phone
Khee
asked 5 months ago
Change phone number error
tjimenez93
asked a year ago
Is it possible to migrate a Pinpoint Phone Number into another account?
Afraz
asked 2 years ago
How do I resolve the "maximum number of failed attempts" error when I try to verify my AWS account by phone?
AWS OFFICIALUpdated 2 years ago
How do I update my telephone number to reset my lost MFA device?
AWS OFFICIALUpdated a year ago
How do I fill out the LOA to request a port of my phone numbers to Amazon Connect?
AWS OFFICIALUpdated 8 months ago
How do I request a phone number in Amazon Connect?
AWS OFFICIALUpdated 7 months ago
Why do I get an error "The snapshot is currently in use by AMI" when I try to delete an EBS snapshot, even though there is no AMI on the account?
EXPERT
dnyanesh-db
published 4 months ago
AWS Account Activation - Locating AWS Account ID and Troubleshooting Phone Verification Issues
EXPERT
dnyanesh-db
published 5 months ago