GameLift Unreal Engine 5.1 Dedicated Server - SERVER_PROCESS_TERMINATED_UNHEALTHY

Question

We currently hosting our UE5.0 game dedicated server on GameLift with the SDK version of 3.3.3. We're able to create game session successfully and is now live.

Now we're updating our game to use UE5.1, however when we upload our dedicated server build to GameLift, we either able to get 1-2 game session instantly terminated (40-60s) or a lot of `SERVER_PROCESS_TERMINATED_UNHEALTHY` event code on our Fleet.

According to the [documentation](https://docs.aws.amazon.com/gamelift/latest/apireference/API_Event.html), we need to check the game session logs. However there's no way for us to access the logs. We've followed [this](https://docs.aws.amazon.com/gamelift/latest/developerguide/integration-engines-setup-unreal.html) to see whether the logs can be downloaded from the dashboard with no success.

We have tested locally via Unreal Engine Editor as Client with simulated server without issues. Appreciate your assistance on this.

ShashankJ_AWS · Answer

Hi,

Have you looked at the [Logging server messages](https://docs.aws.amazon.com/gamelift/latest/developerguide/logging-server-messages-custom.html) documentation which talks about how you can emit and fetch game session logs on your game server.

To elaborate, once you have enabled logging, it should be accessible via
* [GetGameSessionLog](https://docs.aws.amazon.com/gamelift/latest/apireference/API_GetGameSessionLogUrl.html) API.
* The "Game sessions" tab on the fleet details page through the AWS GameLift Console.

Alternatively if your game session never went ACTIVE, you can [remotely access](https://docs.aws.amazon.com/gamelift/latest/developerguide/fleets-remote-access.html) the instance directly. Once you're on the instance you can find your logs under `C:\Game` for Windows or `/local/game` for linux.

If you're still facing issues, please create a [Support ticket](https://support.console.aws.amazon.com/support/home), and the GameLift team can help take a deeper look into what's going on.

Thanks!

GameLift Unreal Engine 5.1 Dedicated Server - SERVER_PROCESS_TERMINATED_UNHEALTHY

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