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Hello.
Judging from the image, I think you are using EC2 Instance Connect, but the AMI in the marketplace may not have EC2 Instance Connect setup.
So, instead of using EC2 Instance Connect, try using a terminal or Teraterm to SSH.
By the way, to use EC2 Instance Connect, you must meet the prerequisites listed in the document below.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-instance-connect-prerequisites.html
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