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No Response on Case for Two Weeks

-1

Hello, Recently i made a support case stating that I was unable to create a use case for using Anthropic’s Models. While I still do not have a response, the case still shows that it is unassigned. Right now, im on the free tier support. Please review and check my support case for further analysis. Thank you, Andrew

Topics
Cloud Financial ManagementComputeBusiness Applications
Tags
Amazon Connect CasesSupport CaseReserved Instance ReportingReserved InstancesAWS Incident Detection and Response
Language
English

asked a month ago62 views

1 Answer
-1

Hello Andrew,

Apologies for the concern and any delay. I located your case on my end and shared your feedback internally for review. Cases are handled in the order they're received, so response times can vary. I don't have an ETA on a response time. However, the next available agent will reach out with the next steps to take. Continue monitoring your inbox for their update.

- Marc O.

AWS
EXPERT

answered a month ago

  • ryzen
    a month ago

    Thank you 😊

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