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Visit the AWS Support Center: Go to the AWS Support Center using this link https://support.console.aws.amazon.com/support/home# : AWS Support Center
After you've provided the necessary information, wait for AWS Support to verify your account. Once verified, you should be able to access CloudShell without any issues.
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I have provided the necessary information, I am waiting for support to verify my account so I can access the AWS cloudshell. Thanks. I am waiting.