Amazon Bedrock Claude 2 can't be used

0

Dear sir

Good day.

I would like to access Claude 2 in Amazon Bedrock for my project, but when I add Claude2 in region us-east-1 ,I got the error message as below. "Claude - This offer is not available to accept in this country, or it is not targeted to the caller account". Cloud you help to tell me how to solve the issue?

linlin
asked 5 months ago1150 views
1 Answer
1
Accepted Answer

Hello,

While I don't have access to your specific Amazon Bedrock account details, there are a few things that could cause the error message you described when trying to add Claude 2:

  • Check that your AWS account is configured to use us-east-1 as its default region. Some foundation models on Bedrock may only be available in certain regions.
  • Verify your AWS account meets the eligibility requirements for the foundation model you're trying to add. Some models have restrictions around the type of AWS account (e.g. personal vs. organizational) or country of registration.
  • Make sure the IAM user or role you're using to access Bedrock has the necessary permissions. It needs bedrock:AddFoundationModel permissions at minimum.
  • As a troubleshooting step, try adding a different available model like Amazon's own models to see if the issue is specific to Claude 2.

Thanks

Abhinav

answered 5 months ago
profile pictureAWS
EXPERT
reviewed 5 months ago

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