AWS Lightsail Instance with Static IP can't Connect to Plesk

Hi Zhern,

It seems like there might be a hiccup with your instance in Singapore. Let's try a few things to get SSH working:

=>Check Security Group Settings: Make sure the security group associated with your instance allows SSH connections. Sometimes, the settings might block SSH access unintentionally.

=> Verify Static IP Assignment: Double-check that the static IP address is correctly assigned to your instance in the Singapore region.

=> Restart SSH Service: If SSH is running but still not working, try restarting the SSH service on your instance. This can sometimes fix connectivity issues.

=> Use Instance Console: Most cloud providers offer a web-based console to access your instance directly. If SSH is still not working, try using this console to troubleshoot further.

=> Use Session Manager: Create a role which contain permission like ssm full access , ec2 full access and attach that role to your Singapore instance. Through Session Manager you can login to your instance.

Hey there,

Thanks for your prompt response!

1. Security Group - I'm using Lightsail, is it applicable there?
2. IP Address - It's the same Static IP address under 'Network' and the 'SSH Web Console' connected to.
3. I have no idea how to do this; is there a guide on AWS that guides me to restart the SSH? I tried googling but no avail.
4. SSH Instance Console - Yes, I've always used this.
5. Session Manager - how do i perform this?

Other Information

1. I launched the Instance > Attached Static IP > Reboot (many times) > Launch Instance SSH Console > Type in sudo plesk login | grep -v internal:8sudo plesk login | grep -v internal:8sudo plesk login | grep -v internal:8 > Copy URL and paste in Chrome > Doesn't load