Getting billed for services not used

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I set up an account some time ago for some AWS training. I haven't used it in months. Apparently, the free tier has expired, and now I am being charged for services I am not even using. I have tried to follow the documentation for shutting down resources, but the documentation is inaccurate and there is no obvious way to stop any of the resources on my account.

Can someone please help me shut these resources down so I do not continue to be billed?

Thank you.

1 Answer
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Hello Anthony,

I apologize for the frustration this situation has caused. Customers find this article useful in locating services generating charges:

Unexpected charges

If that is the article that you had issues with, I would recommend contacting our Account and Billing support team by opening a case through Support Center. This article will assist you with that:

Creating support cases and case management

— Brian D.

profile pictureAWS
EXPERT
answered a month ago

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