The DSN not operational

Question

Hello

On January 10, I purchased the domain name akt-cryptobabou.com. I responded to the email sent by Route53 to confirm my email. But unfortunately, since then, it has not worked.

When I check the domain name deployment it doesn't seem to be deployed https://dnschecker.org/#A/akt-cryptobabou.com,
When I run the command: nslookup akt-cryptobabou.com, I get the following response: Server: 127.0.0.53 Address: 127.0.0.53#53
Non-authoritative answer: *** Can't find akt-cryptobabou.com: No answer

A few days ago I spoke with Riku_Kobayashi who confirmed to me that the domain name was indeed not operational and suggested that I open a ticket to AWS support

So I created a ticket so that support can deal with the problem

The only response they gave me after 4 days of discussion was to take out a subscription so that experts could treat the malfunction

I'm really surprised and really frustrated by their response

Do you have any advice to help me resolve the problem before I ask for a refund?

Riku_Kobayashi · Answer

Hello.

I searched for domain information on the following website and found the following results.
https://webwhois.verisign.com/webwhois-ui/index.jsp?language=

Your search for akt-cryptobabou.com returns the below results:

        
        Domain Name: AKT-CRYPTOBABOU.COM
Registry Domain ID: 2845119732_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.registrar.amazon.com
Registrar URL: http://registrar.amazon.com
Updated Date: 2024-01-10T20:10:42Z
Creation Date: 2024-01-10T20:00:34Z
Registry Expiry Date: 2025-01-10T20:00:34Z
Registrar: Amazon Registrar, Inc.
Registrar IANA ID: 468
Registrar Abuse Contact Email: abuse@amazonaws.com
Registrar Abuse Contact Phone: +1.2067406200
Domain Status: ok https://icann.org/epp#ok 
Name Server: NS-1399.AWSDNS-46.ORG
Name Server: NS-1785.AWSDNS-31.CO.UK
Name Server: NS-283.AWSDNS-35.COM
Name Server: NS-658.AWSDNS-18.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/

        >>> Last update of whois database: 2024-01-17T11:58:26Z <<<

Please check if the NS record below matches the NS record registered in Route53.
If they do not match, try rewriting them to the following NS records.
When rewriting, please note down the NS record that was originally registered in Route53 somewhere and keep it.

NS-1399.AWSDNS-46.ORG
NS-1785.AWSDNS-31.CO.UK
NS-283.AWSDNS-35.COM
NS-658.AWSDNS-18.NET

The DSN not operational

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