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clientHold on all Route 53 domains no idea why

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I've been through every troubleshooting guide available here for the clientHold suspensions on domains. I have no idea why my accounts are inactive, so I put in a support case. It'll be a week today, and I've had zero response; my case is still listed as unassigned. Originally, it was only one of my sites, but now both are down, and I need help. I'm in the middle of applying for jobs, and now those potential employers can't view my projects.

asked a month ago37 views

1 Answer
1

Hello.

I assume you've already read the documentation, but haven't you received an email at the email address you registered when you acquired the domain?
If you have received an email, please check it.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/troubleshooting-domain-suspended.html

In addition, when we suspend a domain, we generally send an email to the email address for the registrant contact for the domain. However, if the domain was suspended based on a court order, the court might not let us notify the registrant contact.

I put in a support case. It'll be a week today, and I've had zero response; my case is still listed as unassigned.

If you have already contacted AWS support, waiting for their response is one option.

EXPERT

answered a month ago

EXPERT

reviewed a month ago

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