How Can We Extend AWS X-Ray's 6-Hour Time Range Limit?

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I've come across an issue while using AWS X-Ray on the console or via its API. Whenever I try to filter data over a period longer than 6 hours, I'm met with the error message, You must select a time range within 6 hours. It's frustrating. I'm curious, is there a way for me to increase this time range on my AWS account? I've also noticed that this limitation applies to the X-Ray API. Has anyone found a way to overcome this restriction?

Console: Enter image description here

API: Enter image description here

  • Hi, I am interested by this question too, is it possible to create custom Cloudwatch dashboards with a wider range? We are using open telemetry and would like to know if errors happened in the last days. Or is there a better service to do that? Thanks

Nano
asked 6 months ago488 views
1 Answer
1
Accepted Answer

Hi,

6 hours is the maximum time range for XRay:

As per official documentation: https://docs.aws.amazon.com/xray/latest/devguide/xray-console-deeplinks.html

Time range
Specify a length of time or start and end time in ISO8601 format. Time ranges are in UTC and 
can be up to 6 hours long.

Confirmed by this blog post: https://aws.amazon.com/blogs/compute/introducing-aws-x-ray-new-integration-with-aws-step-functions/

Best,

Didier

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EXPERT
answered 6 months ago
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