Upload of a new application version in Elastic Beanstalk does not work

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Hello AWS community,

uploading new application versions to Elastic Beanstalk no longer works for me.

As far as I know, there are two ways to do this: Upload and Deploy Option 1 This option has never worked for us. On the next screen, there is only a deploy button and no matter how often we click it or how long we wait, the new application version is never uploaded and deployed - very frustrating.

However, that is why we have used the second way so far: to upload a new application version first and then deploy it in the next step. Upload and Deploy Option 2 So far it has worked like this. However, when I deleted all versions, all action buttons at the top suddenly became greyed out. Especially the upload button. At first, we thought there was a hidden limit for uploads per day, but after 24 hours the button is still greyed out and we still can't upload the new application version.

We need help urgently because we really need to upload a new version. Thank you very much in advance for your help!

Best regards,

Benedikt

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asked a year ago450 views
1 Answer
1

Hey there Benedikt

Have you tried to use the AWS CLI or API? you can use these to also gain access to beanstalk

Also, check if you have the valid permissons enabled for you to access beanstalk and also check the file size to see if its too large (max size is 2gb i believe)

Maybe clear cache/cookies, or try a different browser?

If the problem still persists, i would recommend reaching out to AWS support

AWS_Guy
answered a year ago
  • Hi,

    Thank you very much for your quick reply!

    I have already tried it in Chrome and Safari and in incognito mode. So it shouldn't be the browser or the cookies.

    The permissions shouldn't be a problem either, because we haven't changed anything. As I said, I have already deleted the last versions several times and added and deployed new ones. Only at the moment, I deleted them all, the upload button was greyed out - in my opinion, a bug.

    I have also read about the AWS CLI or API, but we are complete beginners in the cloud and would like to stay in the graphical interface.

    I can also exclude the file size, we are far below that.

    Apart from that, I don't know how to reach AWS support for free. In my opinion, this is a bug, but I can only report/discuss technical problems if I take out a support subscription.

    Many thanks and best regards,

    Benedikt

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