Phone verification could not be completed

Hello.

If you are having trouble recovering your account authentication, we recommend contacting AWS using the URL below.
https://support.aws.amazon.com/#/contacts/aws-mfa-support
https://support.aws.amazon.com/#/contacts/aws-account-support/

If you are having trouble recovering your AWS account due to phone verification issues, you should reach out to AWS Support for assistance. Here are the steps you can take:

Contact AWS Support: Visit the AWS Support Center and sign in with your AWS account. Click on "Create case" to open a support ticket. Choose the category that best fits your issue. In this case, you might select "Account and Billing Support" or a related category. Provide detailed information about the problem you are facing, including the fact that phone verification could not be completed. Call AWS Support: If you have access to phone support, you can call AWS Support directly. You can find the appropriate phone number for your region on the AWS Contact Us page.

Check Email for Communication: Keep an eye on the email associated with your AWS account. AWS Support might communicate with you through email regarding the recovery process.

Verify Documentation: AWS Support might request additional verification documents to confirm your identity. Be prepared to provide any necessary documentation promptly.

Use Trusted Contacts: If you've set up trusted contacts for your AWS account, they might be able to assist you in the recovery process. AWS Support may reach out to your trusted contacts for verification. Remember, it's crucial to provide accurate and detailed information when contacting AWS Support to expedite the resolution of your issue. AWS Support is well-equipped to assist with account recovery and security-related matters. If you are unable to recover your account through the standard recovery process, reaching out to AWS Support is the recommended course of action.