By using AWS re:Post, you agree to the AWS re:Post Terms of Use

My account was hacked today and I want to close it

0

My aws account was hacked today and the person changed my email (that’s how I knew it). I only have the minimum privileges and I want to close this account which no longer serves me anything since I can do nothing about it. I obviously can’t do it myself, what should I do?

1 Answer
2

Hello,

Sorry to hear this happened. Here's an article on handling unauthorized activity on your AWS account you may find helpful: https://aws.amazon.com/premiumsupport/knowledge-center/potential-account-compromise/.

If you're unable to complete any of the steps outlined in the article, you can still create a case with Support via this form (no log in required): https://support.aws.amazon.com/#/contacts/aws-account-support. Be sure to include as much detail as you can when filling out the form, as this may help Support to identify you as the account owner.

Support can assist with re-securing and closing your account.

Once you've created a case with Support, they'll respond in the order your inquiry was received and provide the next steps to take. Be on the lookout for their response.

Best wishes,

  • Marc O.
AWS
EXPERT
answered 2 years ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions