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Hello.
It seems that similar errors can occur with newly created AWS accounts.
In the thread below, users facing the same issue as you were discussing the matter.
According to a Reddit thread, the issue was resolved by contacting AWS Support.
Since you have already contacted AWS Support, the best course of action is to wait for a response.
The thread mentioned that it took about two days to receive a reply.
While this may not apply to every user, it suggests that the process could take a few days.
https://repost.aws/questions/QU0fAHnomBSdOtpUzOyjpeRQ/can-t-register-new-domain-name-using-route53
https://www.reddit.com/r/aws/comments/1lej3te/cant_register_domain/
I understand how frustrating it must be to have multiple domain registrations fail after your first successful registration. Based on the error message you're receiving, this appears to be an issue that requires direct investigation by AWS Support, which you've already correctly initiated by opening a support case.
Response times for support cases vary depending on your AWS Support plan:
- Basic Support (free tier) - No technical support; only account and billing questions
- Developer Support - Business hours response, typically within 12-24 hours
- Business Support - 24/7 response, typically within 1 hour for urgent issues, 12 hours for general guidance
- Enterprise Support - 24/7 response with faster response times
Since you've already opened a support case, you can check its status and add any additional information through the AWS Support Center at https://console.aws.amazon.com/support/. Adding correspondence to your existing case with details like the specific domain names you're trying to register and the exact timestamps of the failures may help expedite the investigation.
While domain registration failures can sometimes occur due to contact information validation issues, the generic error message you're receiving suggests there may be a different underlying issue that AWS Support will need to investigate directly. They'll have access to the backend systems needed to determine why the registrations are failing and can work with you to resolve it.
If you need faster response times for future issues, you might also want to review your AWS Support plan options to see if a different tier would better meet your needs.
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That's an interesting problem. The links say: [1] The account needs to be validated if the credit card has never been used before on aws but as a user you won't know this. [2] Something in aws is not fully started when you create a new account thus you launch an EC2 and terminate it in 10 minutes and launch again for 30 minutes then terminate it. [3] Turning 2fa on might help but that looks more like a co-incidence to me. [4] The official documentation about the issue is at https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html?sc_channel=sm&sc_campaign=Support&sc_publisher=REDDIT&sc_country=global&sc_geo=GLOBAL&sc_outcome=AWS%20Support&sc_content=Support&trk=Support&linkId=926275789 titled "Contacting AWS Support about domain registration issues" that states the supported is covered by the free plan.
Found another post about the same issue: https://repost.aws/questions/QUaBwlmFY4RvGhbzYV0fv_cg/route-53-domain-registration-restricted-on-root-user-account-cannot-register-domain#ANmFbFbbfaQOqTuyEsQnX1RQ
Some domains needs your response in 3 to 15 days: https://repost.aws/knowledge-center/route-53-verify-domain