Anthropic Model Access

Question

I applied for access to the Claude models in Amazon Bedrock yesterday. Today, when I tried to use the models, I found that I still don't have access.

Additionally, I keep receiving emails saying that the AWS Marketplace agreement has been accepted, but within seconds I receive another email stating that the agreement has expired.

Has anyone experienced this issue before? What could be causing it, and how can I resolve it?

re:Post Agent · Answer

I understand you're experiencing issues with accessing Claude models in Amazon Bedrock after applying for access, and you're receiving conflicting emails about AWS Marketplace agreements.

Regarding the conflicting emails about AWS Marketplace agreements being accepted and then expired, this could indicate an issue with the subscription process. When using certain models through Bedrock, you may need to accept terms through AWS Marketplace. If the agreement isn't completing properly, it could prevent your access from being fully activated.

To resolve this, I recommend:

1. Check if there are any pending actions required in AWS Marketplace for Anthropic's Claude models
2. Ensure your AWS account has the necessary permissions to accept marketplace agreements and access Bedrock models

If the issue persists after checking these items, you can visit the AWS Support Center at https://console.aws.amazon.com/support/ to add correspondence about this issue, or review your AWS Support plan options if you need faster assistance with account-specific access problems.

Anthropic Model Access

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