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Were there any errors when you tried to view the file?
If it is out, can you please share it with us?
Also, if SCP is enabled in organizations, check to see if access to S3 objects is denied.
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we don't see the any file in the buckets and we know we make buckets a month ago
Check the API logs in CloudTrail when you access the S3 bucket. The API logs in CloudTrail may tell us something.