Seeking Assistance: WordPress Site Unreachable on AWS Lightsail - 'This Site Can't Be Reached' Error

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Hello,

I'm encountering an issue while moving my WordPress site to AWS Lightsail. After testing it via the public IP, I'm receiving an error 'this site can't be reached.' I've checked the Lightsail instance, firewall settings, and web server configurations, but the problem persists. Domain not yet linked to the hosting AWS Public IP. Public IP which I am testing is: 34.253.7.6

Could you provide guidance on troubleshooting steps or potential solutions to address this connectivity issue?

Thank you for your assistance!

3 Answers
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Adding:

  • Domain not yet linked to the hosting AWS Public IP.
  • Public IP which I am testing is: 34.253.7.6
answered 3 months ago
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Hello.

SSH into Lightsail and check if the web server is running.
Also, are there any errors recorded in the web server access log or error log?

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EXPERT
answered 3 months ago
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Hi,

I'd recommend you create a static Ip and attach it to the instance as the default dynamic public IP address attached to your Amazon Lightsail instance changes every time you stop and restart the instance.

More information can be found in this document: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/lightsail-create-static-ip

Thanks.

AWS
answered 3 months ago

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