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Customising the Customer Profile

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I there a way to add another attribute to the customer profile that appears in the CCP ? I see in the examples of the schema there is an Attribute object for holding misc values but cannot see where these can be set. I am using the CTR model and S3

Topics
Application IntegrationBusiness Applications
Tags
Amazon ConnectAmazon Connect Customer Profiles
Language
English
m66rus
asked 2 years ago246 views
1 Answer
0

You can indeed build unified profiles with different sets of data and ingest this to Customer Profiles for Amazon Connect. This Blog walks you through the process of ingesting transaction data into customer profiles as a custom ProfileObjectType.

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faddi
answered 2 years ago
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EXPERT
AWS-samfred
reviewed a year ago

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