Pinpoint Campaigns/Segments

Question

Our current application (non AWS Pinpoint) adds  phone numbers and product types to a list when a contact is created.  Depending on the product type, an SMS Cadence is created for that phone number.  The SMS Cadence could be different messaging sent over a series of days:
Day 1 - 'Hey Bob, thank you for registering with us.  Give us a call at 999-999-9999 for more information.'
Day2 - 'Bob, we have some questions about your registration.  Please call 999-999-9999 so we can get you to the next step.'
Day x - 'akjsrnvjnv'

It looks like the Segment is the number storage and the Campaign appears to be the Messaging with templates.  What I don't see is the ability to add different messages across time.

Is Pinpoint the correct product to replicate my current functionality?

rePost-User-8131306 · Answer

Hello!

We can make use of amazon pinpoint for the above use-case. 
Firstly as I understand, you want to send different messages to same recipient number. If yes, then we can create a segment which can represent one set of recipients, create a campaign for each unique message and schedule them to target segment.
[+]. Campaigns:- https://docs.aws.amazon.com/pinpoint/latest/userguide/campaigns.html
[+]. Segment:- https://docs.aws.amazon.com/pinpoint/latest/userguide/segments.html
[+]. Choose when to send the campaign: https://docs.aws.amazon.com/pinpoint/latest/userguide/campaigns-schedule.html#campaigns-schedule-recurring
[+]. Journeys:- https://docs.aws.amazon.com/pinpoint/latest/userguide/journeys.html

In addition to this, if you have any other queries, I would request you to please reach out to Solutions Architect. you can reach out to them via our Sales team[+]. 
[+].  AWS Sales & Business Development - https://aws.amazon.com/contact-us/aws-sales/

Thank you!

Pinpoint Campaigns/Segments

Relevant content