New AWS account — Bedrock model access/use case review still pending after 3 days

Model access requests in Amazon Bedrock, including those requiring use case reviews, typically take time to process as AWS evaluates each request to ensure compliance with responsible AI practices. While processing times can vary, a few days is not unusual for these reviews.

If you haven't received a response after several days, here are some steps you can take:

First, check your email (including spam folders) for any communication from AWS regarding your request. Sometimes approval notifications or requests for additional information may be sent via email.

You can also check the status of your model access request directly in the Bedrock console. Navigate to the Model access section in Amazon Bedrock to see if there are any updates or if additional information is needed.

If you need to follow up on your request or provide additional details, you can reach out through the AWS Support Center at https://console.aws.amazon.com/support/. When adding correspondence, provide context about your use case and when you submitted the original request.

Keep in mind that the review process is designed to ensure responsible use of AI models, and AWS takes this evaluation seriously. If you have specific timeline requirements for your project, mentioning this context when following up may be helpful.

While waiting, you might also want to review your AWS Support plan. Different support tiers offer varying response times, which could be beneficial if you frequently need faster assistance with AWS services.