Why isn't my credit applying to my aws support bill ( Developer ) ?


I have the active credit ( 100 $) from my account in navigation panel and it shows some services that it applies to , include AWS Support ( Developer ) . However, when I change support plan ( from Basic to Developer ) , AWS automatically use my debit card . Why don't it charge from Credit ?

asked a year ago298 views
1 Answer

This document describes the general reasons why credits are not applied.
Do you fall into any of these categories?

If this is not the case, you will need to check with AWS Support by creating a case with "Account and billing".

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answered a year ago

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