By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post
About re:Post

Why isn't my credit applying to my aws support bill ( Developer ) ?

0

I have the active credit ( 100 $) from my account in navigation panel and it shows some services that it applies to , include AWS Support ( Developer ) . However, when I change support plan ( from Basic to Developer ) , AWS automatically use my debit card . Why don't it charge from Credit ?

Topics
Cloud Financial Management
Tags
AWS Billing
Language
English
rePost-User-1862559
asked 2 years ago452 views
1 Answer
1

This document describes the general reasons why credits are not applied.
Do you fall into any of these categories?
https://repost.aws/knowledge-center/aws-promotional-credit

If this is not the case, you will need to check with AWS Support by creating a case with "Account and billing".

profile picture
EXPERT
Riku_Kobayashi
answered 2 years ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content