aws ec2 import-image get stucked updating at 27%

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I'm trying to import a vps from Hetzner to AWS, I created an OVA file using VMWARE converter and generated OVA file using VMWARE ovf tool, at on-premise environment the VM boots without any problem, but when I'm trying to import to AWS using aws ec2 import-image it seeams to get stucked updating at 27"

The VM it's a debian 8, how can get more log to see in depth which is the problem.

Many thanks for your help Best regards

asked 2 years ago2017 views
1 Answer
1

Hello,

Could you please give the exact version of your Debian 8 VM. Type any one of the following commands to find os name, version and paste the output here:

$ cat /etc/os-release
$ lsb_release -a
$ hostnamectl

You need to confirm the image you are trying to import meets the VM/IE pre-requisites:

You will see that Debian 8.0.0 is supported, however, no other version of Debian 8 is supported. Therefore, please make sure that the OS version of the VM you are trying to import is Debian 8.0.0.

Next, please make sure the volume types of the VM you are trying to import are MBR-partitioned volumes that are formatted using the ext2, ext3, ext4, Btrfs, JFS, or XFS file system. Btrfs subvolumes are not supported. GUID Partition Table (GPT) partitioned volumes are not supported.

Additionally, please also check Limitations of VM Import/Export service:

Furthermore, if the task is failing due to any of the conditions not being met above, you can look at AWS Application Migration Service. AWS Application Migration Service (MGN) is a highly automated lift-and-shift (rehost) solution that simplifies, expedites, and reduces the cost of migrating applications to AWS. It enables companies to lift-and-shift a large number of physical, virtual, or cloud servers without compatibility issues, performance disruption, or long cutover windows.

You can find more information here:

AWS
SUPPORT ENGINEER
answered 2 years ago
  • Hello,

    I just verified and it's Debian 8.11, as you can see below

    lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux 8.11 (jessie) Release: 8.11 Codename: jessie

    So there is no option as only it's supported debian 8.0.0 :(

    Many thanks for your help Best regards

  • We have the same issue with multiple OS when restoring from veeam and the ConversionTask sits at 27% for an infinite amount of time. We have tried with CentOS 7, windows server 2016 and we still see the restore gets stuck. In the veeam logs I see the following as e.g.:

    [13.04.2022 10:36:08] <45> Info [AwsConversionTask] ConversionTask 'import-ami-0dfd6d33ea39ec136' - updating info. State Active. Message Progress 27%

    The progress never goes above 27%. Its worth noting we were able to restore from veeam on 3/17/22 to an EC2 instance but tried multiple restores since unsuccessfully.

    I looked at cloud trail for EC2 Run Instance and also saw the following(not sure if this is related or now): "errorMessage": "Request would have succeeded, but DryRun flag is set.",

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