why iam not getting support about amazon Grafana it tool late why i dont no its almost 6 days i have raised the ticket for support . need support to reslove this issue.

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same happening to me also i have been wating from last 5 days but no responce

Case ID 171446622600648.

Dear AWS Support Team,

I hope this message finds you well. I'm reaching out because I require assistance with enabling embedding and anonymous access for the Amazon Grafana dashboard. My goal is to integrate the live Amazon Grafana dashboard into my local website.

Currently, my AWS setup involves using S3, Athena, and Amazon Grafana. Data is continuously updated from Amazon Grafana to S3, then to Athena, and finally to Grafana.

To enhance user experience and accessibility, I need to embed the Amazon Grafana dashboard into my local website. Additionally, I require anonymous access to ensure seamless viewing for all users without the need for individual authentication.

Could you please assist me with the necessary steps to enable both embedding and anonymous access for the Amazon Grafana dashboard? Any guidance or best practices you can provide would be greatly appreciated.

i have been waiting form last friday for your support is to late every unhappy reagrding your support. i hope you will reslove it as soon as possable

Thank you very much for your support

1 Answer
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Hello, I apologize for the delay you have experienced in receiving help on your issue. However, I do see regular updates on Case 171415116500173 for this issue starting May 8th and I see engineer actively engaged in determining the right course of action . I would request you to follow-up on the thread for this case 171415116500173 and corresponding case 171567444400745 for any further updates. Thanks.

AWS
SUPPORT ENGINEER
answered 6 days ago

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