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New account blocked from creating CloudFront distributions — AccessDenied 'account must be verified'

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How can I get past this (AccessDenied: Your account must be verified before you can add new CloudFront resources.)?

I created a support ticket with no response for a week by now. I also added my payment options, they were outdated, still nothing seems to have changed.

Thank you in advance!

1 Answer
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AWS requires CloudFront‑specific account verification before you can create distributions. Updating your payment method alone does not clear the hold but you must wait for AWS Support to complete the verification review.

https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/troubleshooting-distributions.html

EXPERT

answered a month ago

  • Yes, thank you, I (re)posted here to get some traction or even better help. It seems the AWS support is non-existent, this is blocking ticket, for me, with no feedback for over a week. I wish people would be even remotely attentive there as you were here.

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