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AWS Account deleted on suspicion of it getting hacked, but forgot to clear the bill.

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I had an AWS account for some time and was trying to learn how to use it. Of course I was using free tier for some time and then just stopped using AWS without even completely exhausting my free tier credits.

Then one day i got a mail - Greetings from Amazon Web Services,

As you requested, your AWS account password has been updated.

To view or edit your account settings, please visit the “My Account” page at

https://console.aws.amazon.com/billing/home?#/account.

For help and support, visit the AWS Support Center at https://aws.amazon.com/contact-us.

Thank you for using Amazon Web Services.

Sincerely, The Amazon Web Service Team

i never looked at that mail for months

then after few days another mail -

Hello,

Your AWS Account may have been inappropriately accessed by a third-party. Please review the following notice and take immediate action to secure your account.

We detected potentially unwanted activity in your AWS account. This activity is related to your AWS access key (some key) belonging to user root, which may indicate that this access key and the corresponding secret key are compromised.

To protect your account, we have temporarily limited your ability to use some AWS services.

To restore access, you must contact AWS by 2025-06-09 and follow the instructions below. If you do not contact AWS by 2025-06-09, we may suspend your account. We may terminate any suspicious resources on your account, and some resources may not be recoverable once terminated. Additionally, we recommend that as a security best practice you enable multi-factor authentication (MFA) to create an additional layer of protection for your account [1].

Follow the instructions below to secure and restore your account. For more detailed instructions, please refer to the “What do I do if I notice unauthorized activity in my AWS account?” user guide [2].

Step 1: If your application uses the exposed access key, you need to replace the key. To replace the key, first create a second key (at that point both keys will be active). Then, modify your application to use the new key.

Next, disable (do not delete) the exposed key by clicking on the “Make inactive” option in the console. If there are any problems with your application, you can reactivate the exposed key. When your application is fully functional using the new key, please delete the exposed access key (some key)

yes i didnt contacted them, it was my mistake that i overlooked this .

then this mail - Your Amazon Web Services Multi-Factor Authentication (MFA) Has Been Deactivated

then when i fillanly looked into my mails and account i didnt understood a thing and simply deleted my account but forgot to even look the bill, it wasnt much less than 1500INR and it was never deducted from my bank account but my account was getting used by a third-party source without me authorizing it

I am not able to contact support regarding that account as it need signin and i cant sign-in after deleting my account. so i thought the best part is to delete my account

can i make a new account for myself to learn and use aws in future without any obstruction ? or am i bannned from making new account or blacklisted ?

2 Answers
0
Accepted Answer

Based on your situation, you can create a new AWS account to learn and use AWS services in the future. There's no indication that you've been banned or blacklisted from creating a new AWS account.

However, there are a few important points to consider:

  1. If your previous account was closed less than 90 days ago, you might be able to reopen it. After 90 days, the account is permanently closed and the content is deleted.

  2. You cannot use the same email address that was registered to your closed AWS account as the primary email for another AWS account.

  3. For the unpaid bill on your previous account: If you believe the charges were due to unauthorized access, you could contact AWS Support to explain the situation and request a fee waiver. You would need to provide details about the unauthorized activity and the steps you took (like deleting the account).

  4. For your new account, implement security best practices from the start:

  • Enable Multi-Factor Authentication (MFA)
  • Use strong passwords
  • Monitor your account regularly for any unusual activity
  • Set up billing alerts to be notified of unexpected charges
  • Remember to terminate any resources you're not using

This will help you learn AWS securely while avoiding similar issues in the future.
Sources
Re-activate my AWS account | AWS re:Post
Hacked account reporting | AWS re:Post
unexpected billing | AWS re:Post

answered 8 months ago
EXPERT
reviewed 8 months ago
-1

still need help and clear answer

answered 8 months ago

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