Renaming Linked accounts

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Hi there, We have linked accounts that need to be renamed. Followed these instructions here: renaming instructions and was able to update the name and shows the new account name but it did not reflect in the account when looking at the organisational structure view and cost explorer. Will it take some time to reflect or do we need to update the "Organizational Unit" name? account renamed

Looking forward to any assistance

2 Answers
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Hello.

As you may be aware, name changes to your AWS account may take some time to take effect.
I've made changes in the past, but they didn't take effect for about an hour.
https://repost.aws/knowledge-center/change-organizations-name

The updated account name can take up to four hours to appear in the AWS Management Console.

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EXPERT
answered 3 months ago
  • Thanks, Riku. The image above is the right place to update it, right? Our end goal is to update the account names that are reflected in the billing invoice to streamline cost allocation.

    My manager mentioned they tested something 2 days ago but haven't reflected yet so I'll continue to monitor

  • The image above is the right place to update it, right?

    If you have access as root user, you should be able to make changes from that screen.

    My manager mentioned they tested something 2 days ago but haven't reflected yet so I'll continue to monitor

    It seems like it's taking too long, so you might want to open a case with AWS Support under "Account and billing" and ask. https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

  • Hi Riku, thanks again. My manager was able to get root credentials today but is saying it still had no access to rename the account. Do we need to rename the organisation unit instead?

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Please note. Only the root user can rename an account.

I’m believe you may have updated the wrong field. You updated the Full Name. This is not the account name in AWS.

Please update the account name field. This reflects in the Org almost instantly.

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EXPERT
answered 3 months ago
  • Hi Gary, thanks for your response. My manager was able to get root credentials today but is saying it still had no access to rename the account. Do we need to rename the organisation unit instead?

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