Account stuck on incomplete registration for 48+ hours - India

Hi there,

Sorry to hear about the delay with your account verification.

I've reviewed your support case. Apologies for the delay, our cases are handled in the order received and response times vary, depending on our volumes. We're unable to discuss any account-specific info on this platform but I've expressed your urgency internally. A support agent will respond as soon as possible.

- Reece W.

I understand how frustrating it is to have your account activation delayed, especially with a project deadline approaching. Here's what you should know about the account activation process:

Account activation typically completes within 24 hours after payment verification, but in some cases it can take up to 3-5 business days. The activation process involves multiple verification steps beyond just the payment authorization, and these are handled by AWS's account verification team.

Since you've confirmed the payment verification charge was processed successfully, your account is likely in the final stages of review. However, if it's been more than 48 hours, you should take the following steps:

1. Check your email (including spam/junk folders) for any messages from AWS requesting additional information or documentation. Sometimes the verification team needs extra details to complete activation.

2. Visit the AWS Support Center at https://console.aws.amazon.com/support/ to add correspondence to your existing case with updated details about your situation and timeline.

3. Review your AWS Support plan options if you need faster response times for urgent situations in the future.

The account verification process is designed to protect both you and AWS, and while it can be inconvenient, the team works to complete reviews as quickly as possible. Continue monitoring your email for any requests from the verification team, as responding promptly to any information requests will help expedite the process.

Avoid creating multiple support cases about the same issue, as this can actually slow down the process rather than speed it up.