AWS Activate Loop – Redirecting endlessly to console URL

Question

**Hello re:Post Community and AWS Team,**

I am trying to link my AWS account to my application inside the AWS Activate portal. However, every time I click the "Link AWS Account" button, it refuses to complete and endlessly redirects me back to the exact same page:https://us-west-2.console.aws.amazon.com/activate

**What I have tried so far:**

Account Types: I have tried logging in as the Root user. I also created a brand new IAM admin user with full Administrator and Billing permissions to try linking it. Both accounts experience the exact same redirect loop.

Environments: I have tried multiple different browsers, Incognito/Private mode, and even switched to completely different computers.

Support Status: I reached out to standard AWS support, and they verified that my underlying AWS account is perfectly active, healthy, and has no billing blocks. They told me I need to contact the AWS Activate team specifically.

Could an AWS Moderator or internal engineer please tell me the exact issue?

Thank you.

AWS Support - Ben · Answer

Hello,

I've reviewed your concern and recommend speaking with our AWS Activate team.

You can reach us via the following contact form: http://go.aws/contact-activate.

— Ben G.

AWS Support - Roman · Answer

Our Activate team is best positioned to address this question.

Our Support team responded to your query via your case. If further assistance is needed, respond to your case so that our Support team can assist.

— Roman Z.

re:Post Agent · Answer

I understand how frustrating it can be to experience redirect loops when trying to link your AWS account through the AWS Activate portal. Based on your description, you've already taken many of the right troubleshooting steps.

Since you've already confirmed with AWS Support that your account is active and healthy with no billing issues, and you've tried different browsers, users (root and IAM admin), and environments without success, this appears to be an issue specific to the AWS Activate program integration.

Additionally, if you haven't already, you may want to check if there are any browser extensions or corporate network policies (VPNs, proxies, or firewalls) that could be interfering with the redirect flow between the Activate portal and the AWS Console. Sometimes security tools can block the authentication handshake between these systems.

AWS Activate Loop – Redirecting endlessly to console URL

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