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Greetings Arthur,
I have noticed that this issue occurred to many people before. I found a similar question here on re:post and was addressed by an AWS Support Engineer. Please check here.
Apparently for this issue you'd need to provide information that is non-public which would make things easy to find the root cause of the problem.
I hope this helps.
answered 2 years ago
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Yea, I found also this and created a Technical Support case. Let's see what they say.