verification problem

0

I heve this messagi in Sendy: "My email" is pending verification in your Amazon SES console Your 'From email' or its domain is pending verification in your Amazon SES console. Please complete the verification then refresh this page to proceed.

But my email and domain are verified on SES console.

Can someone help me, please? Thank you.

Atti
asked 13 days ago79 views
1 Answer
1

There might be a discrepancy between the email or domain verification status in your Sendy application and the actual verification status in your Amazon SES console. Can you do this below :-

Double-check the email address and domain verification status in your Amazon SES console to ensure they are indeed verified.

If they are verified in the SES console, try refreshing the page in Sendy to see if the verification status updates.

If the verification status still doesn't update, try logging out of Sendy, clearing your browser cache and cookies, and then logging back in to see if that resolves the issue.

If the problem persists, consider reaching out to AWS support team for further assistance. They may be able to provide additional insights or troubleshoot the issue from their end. You might need to check this too :- https://docs.aws.amazon.com/ses/latest/dg/creating-identities.html

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EXPERT
answered 13 days ago

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